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In QuickBooks, Error Code PS077 appears while downloading and installing payroll updates, particularly during tax table updates, and can disrupt the smooth operation of payroll functions. 

QuickBooks error PS077 can occur due to damaged or corrupted QuickBooks files, an expired or inactive Payroll service subscription, corrupt or invalid Payroll and tax table file components, incorrect billing details, or unregistered QB. It can prevent you from downloading the latest payroll updates, leading to incorrect payroll calculations and other issues. If you want to know how to successfully fix Error Code PS077, read this detailed blog post.  
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It's highly recommended that you seek professional help from QuickBooks experts to troubleshoot this error efficiently. Dial +1.833.802.0002 and reach out to our experts for further assistance. 

Reasons behind Payroll Error PS077 in QB Desktop

Before discussing the solutions, we need to understand the reasons that can trigger this error in QuickBooks Desktop. 
  1. If your Payroll service subscription is not active or has expired, it can lead to this payroll error. 
  2. An invalid or corrupted tax table file can also cause this PS077 payroll error. 
  3. Incorrect and misconfigured billing info can lead to this issue.
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Solutions to Fix Payroll Error PS077 in QuickBooks 

We have discussed solutions that involve downloading the payroll tax table update and validating your payroll subscription. These solutions should help you fix this PS077 error.

Solution 1: Verify the Payroll Service Subscription

  1. Close all currently open company files in QuickBooks.
  2. Restart your computer.
  3. Launch QuickBooks Desktop.
  4. The "Employees" menu is located at the top of the screen.
  5. Choose "My Payroll Service" from the dropdown menu.
  6. From the "My Payroll Service" section click on "Manage Service Key."
  7. Ensure that the displayed Service Name and Status are correct.
  8. If the Service Key displayed is incorrect or requires updating, click "Edit" to input the correct Service Key.
  9. Uncheck the "Open Payroll Setup" box.
  10. Click "Finish" to complete the process.

Solution 2: Get the Payroll Tax Table Updates in QuickBooks

  1. First, open QuickBooks Desktop and then navigate to the "Employees" menu at the top of the screen.
  2. Now, choose "Get Payroll Updates" and try to reset the QuickBooks update.
  3. After that, put a checkmark next to the "Download Entire Update" option.
  4. Click on "Download Latest Update."
  5. Now, QuickBooks will start downloading the most recent payroll tax table updates.
  6. When done, you will get a notification.
  7. Lastly, after the update, check for the error.

Solution 3: Check and Confirm Your Billing Details

  1. Press the F2 keys to open the product information window. 
  2. Check that the License number is activated. 
  3. If it does not show activated, make sure to register your QuickBooks desktop.
  4. Also, ensure you have the latest version of QuickBooks.
  5. Lastly, download the tax table update and check for the error. 
Hopefully, following these solutions, you can fix QuickBooks error PS077 and continue processing the payroll operation without interruptions. If the error persists, consider consulting a professional for assistance. Contact our QuickBooks support team at +1.833.802.0002 for additional guidance.
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